Terms & Conditions and Privacy Policy

Effective date: October 13, 2026

Welcome to Nick's Pizza & Roast Beef in Salem, Massachusetts. This page explains the terms for using our website and how information submitted through it is handled.

Terms & Conditions

Website and menu information

We aim to keep our website and menu information accurate and up to date. Menu items, ingredients, availability, prices, operating hours, and service options may change without notice. Please review all details at checkout before submitting your order.

Online ordering

Nick's Pizza & Roast Beef offers convenient online ordering for pickup and delivery through its designated ordering platform. Orders submitted through an external ordering service may be subject to that provider's additional terms and conditions. Delivery availability, estimated preparation times, fees, and minimum order requirements may vary based on your location and order details.

Order concerns

If you experience an issue with an order, please contact Nick's Pizza & Roast Beef promptly at (978) 224-2133. Our team will review your concern and assist you as appropriate.

Food allergies and dietary needs

Menu descriptions may not include every ingredient used in preparing our food. If you have food allergies, dietary restrictions, or special preparation requests, please contact the restaurant before ordering and communicate your needs when placing your order. Our kitchen may handle common allergens, and cross-contact may occur.

Rewards program terms

If you participate in a rewards or loyalty program offered by Nick's Pizza & Roast Beef, eligibility, point accumulation, redemption requirements, and expiration terms will be governed by the program details provided at enrollment or checkout. Rewards may be subject to changes or restrictions. Please contact the restaurant with questions regarding your rewards account.

Third-party services

Our website may include links to third-party services such as online ordering platforms, delivery providers, Google Maps, customer reviews, and payment processors. These third-party services operate under their own terms and privacy policies.

Privacy Policy

Information you provide

When you contact Nick's Pizza & Roast Beef through our website, submit a catering inquiry, or complete another online form, we may collect information including your name, phone number, email address, and message. We use this information to respond to your requests, communicate with you, and provide customer service.

Online orders and payments

When you place an online order through our designated ordering platform, information entered during checkout may be processed by that platform and its payment service providers. Please review the applicable provider's privacy policy to understand how it collects, processes, and protects your information.

Rewards & Promotional Communications

Rewards information

If you enroll in a rewards program offered by Nick's Pizza & Roast Beef, information such as your contact details, eligible purchases, accumulated points, available rewards, and redemption history may be used to administer your account and provide program benefits. Third-party loyalty or ordering providers may process this information on our behalf.

Marketing preferences

If you choose to subscribe to promotional communications, we may use your contact information to send special offers, coupons, restaurant updates, and other promotional content through your selected communication channels. Transactional messages, such as order confirmations and service notifications, are separate from promotional communications.

Promotional emails

You may unsubscribe from promotional email communications at any time using the unsubscribe link provided within those emails or by contacting the restaurant directly.

Promotional text messages

If you expressly opt in to receive promotional text messages from Nick's Pizza & Roast Beef, you may opt out at any time by replying STOP or contacting the restaurant. Consent to receive marketing messages is not required to make a purchase. Message frequency may vary, and message and data rates may apply.

Website Data & Sharing

Website information and cookies

Services used to operate and maintain our website may collect technical information including your IP address, browser type, device information, pages visited, and cookies. This information may be used to support website functionality, security, performance, and visitor experience.

Embedded maps and reviews

Our website may display embedded maps, location information, or customer reviews provided by third-party services. These providers may receive information about your visit when their content is loaded or when you interact with their features.

How information is shared

Information may be shared with service providers that assist with website hosting, online ordering, payment processing, customer inquiries, rewards administration, marketing communications, and other operational services. Information may also be disclosed when required by applicable law.

Retention and choices

Contact requests, communication records, and related information may be retained for as long as reasonably necessary to respond to inquiries, operate the business, maintain appropriate records, or comply with legal obligations. You may manage browser cookies through your browser settings and contact the restaurant regarding information you have submitted through our website.

Changes to This Page

Nick's Pizza & Roast Beef may update these Terms & Conditions and Privacy Policy to reflect changes to our website, services, or business practices. Any updates will be reflected by the effective date shown at the top of this page.

Contact Nick's Pizza & Roast Beef